Hunter Performance Systems Group LLC helps public safety agencies, government programs, and prime contractors turn policy and procedures into training, tools, and exercises that work under pressure—not just on paper.
Blending Human Performance Technology, instructional design, and real-world operations experience to support:
Focused, practical support across the full training and performance lifecycle.
End-to-end instructional systems design for new hire, upskill, and advanced training—from analysis and objectives through delivery and evaluation.
Design and facilitation of realistic exercises that stress systems, people, and procedures in a controlled way, informed by HSEEP-style principles.
Translating complex software and procedures into usable interfaces, job aids, and support tools that reduce cognitive load in real operations.
Methodical enough for auditors. Practical enough for operators.
Grounded in HPT, we look beyond "more training" to diagnose the real performance system: expectations, feedback, tools, incentives, and skills.
ADDIE, analysis, objectives, alignment with real tasks and measures of success—without drowning stakeholders in jargon or theory.
Content, exercises, and tools are designed with real conditions in mind: noise, interruptions, stress, time pressure, and imperfect information.
Demonstrated experience with the tools agencies and contractors already use.
Experience with Moodle and other LMS platforms, including structuring courses, assessments, and reporting to match operational and audit needs.
Building realistic training environments for complex software and HMIs, so new workflows and procedures can be practiced safely before going live.
Structured procedures, decision tables, and reference materials to support consistent, defensible performance in regulated environments.
Performance-focused support for high-consequence work.
Emergency communications centers and public safety agencies that need training, tools, and exercises aligned with real call-taking and dispatch work.
Planning, exercises, and training that connect doctrine and plans to operations, incident management, and EOC workflows.
Support for project teams who need an experienced practitioner to translate technical systems and requirements into training and performance solutions.
Hunter Performance Systems Group LLC is led by Mark Hunter, an instructional systems designer and human performance technologist with hands-on experience in public safety, emergency communications, and government program support.
The focus is simple: help organizations turn complex software, procedures, and expectations into training, tools, and exercises that people can actually use on the worst day, not just the best day.
Whether you're standing up a new training program, planning an exercise, or trying to align procedures, tools, and performance, a short conversation can usually clarify next steps.
